INSIGHTS

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I’ll be the first to admit that the proper use of acronyms can benefit listeners. First and foremost among the benefits is increased memorability. But, overusing acronyms unconsciously can be damaging and abusive to listeners. Here are 3 keys to using acronyms effectively in your communications. And, don't miss the fun and illuminating Mental Floss video on what many of our most-loved acronyms and initials really stand for.
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Presenting on-camera can be a nerve-wracking experience. Just walking onto the video set at Harvard Business Publishing (HBP) raised my anxiety. Here are three suggestions I learned from my own experience that may help you better manage anxiety when it’s your turn to record a video.
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I've seen too many people, whom I know to be engaging communicators and experts in their field, come across as stiff and unnatural on video, ultimately damaging their credibility. The secret to effectively presenting on camera lies in practicing. But...you have to practice right. Apply these three principles and your odds of credibly connecting with your viewing audience will dramatically improve.
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If you've given presentations in places other than networked conference rooms, you've probably used an LCD projector hooked up to your computer, to project your slides. You may not realize, however, that there are slide projection snafus to avoid, as well as ways to use a projector to improve the quality of your presentations.
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While organizations are increasingly using video to educate, entertain, and train employees and customers, many people are still uncomfortable presenting on camera. Fear not, because anyone can learn how to effectively communicate on video — and develop a level of comfort doing so. Over the next few weeks, I'll use my own experience recording videos for Harvard Business Publishing to highlight important ways you can prepare for and improve your presentations on-screen and off.
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Have you ever made communication resolutions? As the New Year approaches, I always like to reflect on what I’ve done well and what I could improve next year when it comes to communicating with my colleagues, employees, and clients. You may be surprised at how much doing so can strengthen your relationships with the people around you.
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If you think delivering the same presentation over and over again can get boring and monotonous, you’re right...it can, IF you let it. The bottom line? If you sound bored giving your presentation, you can bet your audience is bored, too. Here's how to keep it fresh...it's another lesson from Disneyland's Jungle Cruise.
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Can conversation and presentation skills save wild lions, zebras, and elephants? Recently, I traveled to Kenya to conduct training workshops for people who work with the wildlife conservation groups Ewaso Lions, Grevy's Zebra Trust, and Save the Elephants. These organizations focus a lot of their efforts on global education, outreach, and collaboration with governments and local people. Their ability to communicate well is essential to their success.
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What effect will Internet of Things devices and technology have on how you talk with your customers? How will this technology change the way you plan for your customer engagements or briefings? I’m reminded of an adage from my youth: “The more things change, the more they remain the same.” Here's why you should never lose sight of time-proven principles for engaging customers.
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Whether you're presenting standing up or sitting down (in a live meeting or presenting virtually), using good posture is important. We all remember mom's admonitions, “Sit up straight” or “Don’t slouch.” Well, she was right, especially when we communicate with others! After all, your posture is one of the first things people notice about you. What do you want it to communicate?
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Do you ever feel awkward about what to do with your hands when you give a presentation? You're not alone. Isn't it strange, though, that people almost never feel this awkwardness during everyday conversation? Gesturing comes naturally outside of the presentation environment. Anxiety interrupts the ability to gesture when presenting. Here's how to overcome your anxiety and use gestures effectively.
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