Online Communication Skills Training Archives

Relying on Your Dog? Time to Get Another Opinion

by Bob Sherwin

Ann Landers’ advice still holds: “Don’t accept your dog’s admiration as conclusive evidence that you are wonderful.” Imagine it’s the night before your big presentation. You need feedback, but it sounds like your dog is off the list. Where do you go next? Self-assess. Hmm, research shows that may not be the best idea. Read the blog to find out why and learn about a new mobile app that is fast becoming a presenter's best friend.

by Bob Sherwin

Communication Skills, Online Communication Skills Training, Presentation Skills, Training Measurement, Vocal Energy

No Time for Training?

by Karen Bintz

"Too little time" is the number one concern customers raise when it comes to training. Organizations fear that pulling employees away from their jobs, even for a day or two, will negatively impact productivity and performance. To mitigate this perceived risk some opt to drastically shorten training or, worse, skip it altogether. But cutting corners on the one skill every single employee uses every day could cost you in ways you hadn't imagined. Read the blog to learn why and what you can do about it.

by Karen Bintz

Business Transformation, Communication Skills, Online Communication Skills Training, Training Measurement

Using Artificial Intelligence for Communication Training Reinforcement

by Diane Burgess-Faber

In 2016, training expenditures in the US exceeded $70.6 billion, yet experts say that 90% of new skills are lost within a year if not reinforced. That means organizations without solid training reinforcement programs run the risk of wasting a collective $63.54 billion a year. That's precisely why artificial intelligence (AI) is so exciting—and why Mandel is even more excited to be a part of it. AI is revolutionizing reinforcement, making it possible to confidently generate a healthy return on your communication training investment. Read on to learn how.

by Diane Burgess-Faber

Communication Skills, Online Communication Skills Training

Redefine the User Experience for Your Employees and Customers

by Kate Day

Imagine this scenario. You’re at home and you want to learn something. What do you do? Watch a video on YouTube, Google it, find directions on Waze, ask Alexa, get the news on Twitter. As consumers, we’ve been conditioned to expect a certain experience. So why is it that our experience at work is so vastly different? This week, Mandel Executive Director Kate Day writes about how technology has forever changed learner expectations and what the implications are for businesses. She also has some “from-the-trenches” advice on how learning and development organizations can seize this moment as an opportunity to reimagine the user experience for your employees and, in turn, your customers.

by Kate Day

Business Transformation, Change Management, Digital Transformation, Online Communication Skills Training

NEW! Communications Training Online Anytime, Anywhere, Any Device

by Heather Muir

Unpredictable schedules. Different locations. On-the-job demands. Has rolling out live training to thousands at once been a challenge? Announcing The Breakthrough Communicator ONLINE — state-of-the-art, high-impact, semi-synchronous, world-class communications training. Now, train 1000+ professionals anytime, anywhere, on any device. Personalized. Social. Hands-on. Effective. Build stronger communication skills — faster and at scale. Read the blog to learn more.

by Heather Muir

Online Communication Skills Training

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