Communication Skills Archives

SCI-PAB in Everyday Life: From Wedding Toasts to Getting Your Teenager to Do Dishes

by Karen Bintz

Want to present your thoughts in a way that’ll grab your audience’s attention and get everyone listening? See how a simple framework, originally developed for meetings, can help you be heard in any conversation—negotiating household tasks, talking to friends, and even when you’re toasting the bride and groom.

by Karen Bintz

Communication Skills, Conversation Skills, SCIPAB

In-Person Communication is Back. Are You Ready for Re-entry?

by Karen Bintz

Remember meeting and presenting in person? It’s back. Bone up on the top tips to make sure you wow the next time you find yourself standing in front of a crowd.

by Karen Bintz

Communication Skills, In-Person Presentations, Presentation Skills, Presenting to Executives

Listen Closely: Your Company Culture Depends On It

by Dana Dupuis

A strong company culture comes from listening to your employees. Most organizations are asking the right questions—but getting it wrong when it comes to listening to the answers. Find out how to make sure your company isn’t one of them.

by Dana Dupuis

Communication Skills, Listening Skills, Teaming

How to Deliver Impactful, Engaging Hybrid Meetings

by Kelly Reeves

Conducting a hybrid meeting, one where some of those attending are in the room and others are virtual, is a lot harder than many think—and it’s quickly becoming the new norm. Focusing on a few key aspects of your delivery can help you take advantage of this new meeting mode.

by Kelly Reeves

Communication Skills, Digital Transformation, Hybrid Work, In-Person Presentations, Virtual Collaboration, Virtual Presentations

4 Listening Tips for Improving Your Virtual Meetings

by Allison O'Brien

Under normal circumstances, staying present and being able to fully commit to listening is difficult. However, in this new reality of digital interaction and mental fatigue, listening has a new set of challenges. There’s good news. We can make listening easier in our virtual meetings, improving the experience of our participants! Here are a few tips.

by Allison O'Brien

Communication Skills, Virtual Collaboration, Virtual Presentations

The Irresistible Power of Stories in Virtual Selling

by Michael Albert

What does the hit on Netflix called The Queen’s Gambit tell us about how to sell in a virtual setting? Actually, something very important. Before we break down how this show teaches us the key to virtual selling let’s look at the backstory.

by Michael Albert

Communication Skills, Presentation Skills, Sales Readiness, Sales Training, Storytelling

Tell a Story. Close a Deal. Even on Zoom.

by Michael Albert

A sales presentation is too important to be diminished to a sideshow in your client’s day. There are several ways to remedy this situation, but one of the most effective techniques is the use of STORIES.

by Michael Albert

Communication Skills, Selling Skills, Storytelling, Virtual Presentations

Tips for Communicating Effectively While Wearing a Mask

by Kelly Reeves

People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges. Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.

by Kelly Reeves

Collaboration Skills, Communication Skills, Conversation Skills, In-Person Presentations

Mandel Launches Neuroscience-Based Listening Solution, The Listening Edge™

by Heather Muir

Mandel Communications, known globally for its presentation and conversations skills workshops, fills a major gap in the field of human communications training by announcing its new neuroscience-based, listening skills-building workshop, “The Listening Edge.” This innovative training is bolstered with a validated, proprietary, science-based personal listening assessment that accelerates this learning and its application on the job.

by Heather Muir

Communication Skills, Listening Skills, Virtual Presentations

Why Don’t People Respond to My Emails?

by Brad Holst

by Brad Holst

Communication Skills

Influencing Others Through Story; A Valuable Lesson from Game of Thrones

by Brad Holst

What inspires and motivates people to action? Here’s a hint: it’s not a PowerPoint deck filled with data points and analytics. Learning how to share a powerful story can positively influence others and help your ideas become memorable. Perhaps you need to promote a new idea or close that crucial sale. Learn how some of the most successful business ventures today got their start from sharing a powerful story and how you can make your own narrative work for you.

by Brad Holst

Business Transformation, Communication Skills, In-Person Presentations, Influencing Skills, Messaging Skills, Selling Skills, Storytelling

Want Your Presentation to Be Memorable? Follow the Rule of Three

by Brad Holst

Memory almost full. Imagine that warning flashing brightly on the forehead of every audience member. A successful presentation isn’t just about the speaker’s dynamic energy or their confident manner in front of an audience. Without compelling, easy to follow content, it doesn’t matter how comfortable you are in the spotlight. You and your topic will quickly be forgotten. So how do you ensure lasting, memorable impact? Learn how to be remembered by leveraging the ancient, globally relevant, and scientifically proven rule of three to focus your content, motivate your listeners, and make your executive presence shine.

by Brad Holst

Communication Skills, Critical Thinking Skills, Event Preparation, In-Person Presentations, Messaging Skills, Presentation Skills, Presenting to Executives, SCIPAB, Selling Skills, Slide deck, Storytelling

Are Extroverts Really Better at Building Rapport Than Introverts?

by Heather Muir

How do you feel about building rapport? Many introverts feel uncomfortable when it comes to rapport-building because they think it means having to make “small talk” with others. If that’s you, fear not. You don't need the gift of gab to build good rapport. And having the gift of gab (or being extroverted) doesn't guarantee success either — especially if you're the one doing most of the talking. Read the blog to get specific rapport-building tips anyone can use to quickly make a strong connection with others.

by Heather Muir

Communication Skills, Conversation Skills, Sales Readiness, Soft Skills

The Little-Known Secret to More Productive Meetings

by Brad Holst

How many meetings have you gone to this week? Were they productive, or did they just create the need for more? Now think about how many meetings happen every day in your organization. Companies lose millions of dollars each year on wasted employee time in meetings and, as a result, employees become increasingly stressed and unhappy. Believe it or not, part of the problem is the meeting invitation. Learn how a simple, quick addition to your meeting invites can help you and your organization have consistent meeting success every time.

by Brad Holst

Briefing Center, Collaboration Skills, Communication Skills, Critical Thinking Skills, In-Person Presentations, Messaging Skills, Project Management, SCIPAB

Are You Your Best Self While Presenting?

by Brad Holst

Why is it so difficult to be your best self in front of an audience? And what can you do to change that? Turns out, there is more within your control than you think. This week, experience a personal coaching session with 10 of the most powerful dos and don’ts that you can implement right now to have an immediate impact on your performance. Along with this seasoned advice, discover detailed examples and the science behind what it takes to show your most authentic self.

by Brad Holst

Communication Skills, Event Preparation, Eye Contact, In-Person Presentations, Presentation Skills, SCIPAB, Soft Skills, Vocal Energy

What Virtual Communication Skill Do Most People Lack?

by Heather Muir

What's the one virtual communication skill that nearly everyone struggles with? Hint: um, well, err, still not sure? It's your delivery. This includes things like composure, intonation, energy, pausing, eliminating clutter words, etc. Poor delivery skills get magnified in virtual settings. It's the #1 reason why web meetings and webcasts earn a bad rap. The good news? Anyone can improve their virtual delivery skills by mastering composure and amplifying their energy. Read on to learn how.

by Heather Muir

Communication Skills, Virtual Presentations

Do Salespeople & Technologists Communicate Differently?

by Suzanne McLarnon

Do salespeople and technologists communicate differently? Is one group better at presenting than the other? Can the two ever agree on how to present or what info to share? Corporate Workforce Development expert, high-tech industry veteran, and former Mandel client Suzanne McLarnon shares the secret behind developing both sales and technical professionals into superb communicators.

by Suzanne McLarnon

Briefing Center, Communication Skills, Influencing Skills, Sales Training, Selling Skills, Technical Professionals

5 TED Talks to Help You Better Communicate & Change the World

by Heather Muir

Strong and engaging public speakers are powerful people who make change happen. Through their words and presence, they can influence people’s thoughts, decisions, and actions for the better. That’s why this week, I thought I’d share 5 of my favorite TED Talks to help you improve your speaking skills. I guarantee you’ll be entertained watching them. But more than that, I hope you’ll feel empowered to become the speaker or change agent you were meant to be.

by Heather Muir

Communication Skills, Influencing Skills, Presentation Skills, Storytelling

Ready For Your Close-Up?

by Brad Holst

Ever wonder how the best speakers fully engage their audience while looking natural and at ease? It starts with expanding your presentation comfort zone and seeing yourself objectively. Video recording, coupled with expert coaching, can take your communication skills to the next level. Find out how the experts do it.

by Brad Holst

Communication Skills, Executive Presence, Eye Contact, In-Person Presentations, Presentation Skills, Soft Skills, Video, Vocal Energy

Why Do Soft Skills Matter?

by Heather Muir

Communication is the skill most in demand across 100 major US cities, according to LinkedIn research. That may be why more than 2000 talent professionals and executives identified soft skills as their #1 development priority for 2018. But in a world obsessed with data, why do soft skills matter? And how can companies meet demand in the face of such a huge shortage?

by Heather Muir

Business Transformation, Communication Skills, Soft Skills

How to Simply Communicate Complex Ideas

by Heather Muir

Communicating complexity is challenging. For technical teams, presenting data-driven topics engagingly and concisely may be as easy as herding cats. That's because (1) the more specialized your knowledge is, the harder it becomes to present to people not “in the know" and (2) your audience is overwhelmed and overburdened by data already. So how can you simply communicate complex ideas? Try these two proven tactics

by Heather Muir

Briefing Center, Communication Skills, Presentation Skills, Storytelling, Technical Professionals

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