Company Culture Archives

6 Reasons to Invest in People Skills

by Heather Muir

Do you have the skills you need to land that promotion or new role? Does your team have what it takes to keep your business competitive in the face of new market challenges? Because, according to a recent analysis, technical skill and subject matter expertise may no longer be enough. If you're striving for career and company growth, here are 6 smart reasons to invest in people skills.

by Heather Muir

Conversation Skills, Presentation Skills

Your Trainers Know Your Business, So Use Them!

by Kelly Reeves

My experience, first as a client of Mandel's who received Train-the-Trainer Certification and now as Mandel’s own senior director of global training services, gives me a unique perspective on why “trainer training” in communication skills can be so powerful. Here are the top 3 benefits I believe companies gain when their own trainers get certified to deliver communication skills training.

by Kelly Reeves

Train-the-trainer, Training Measurement

Please, Bow Your Heads…And Multitask

by Brad Holst

At the front of the room, the session leaders spoke what must have been profound words for the 200 people gathered that day, as nearly every person sat silently, head bowed. No, this wasn't a religious service — it was a global sales meeting. Professionals had gathered from around the world to learn how to execute their company's new go-to-market strategy. And, no one was paying attention. Sadly, this scene is not uncommon in business today. Fortunately, the root causes that drain the ROI out of meetings and training events like these are not only identifiable, they’re preventable. Here are the top 3 reasons audiences are likely to pay more attention to their smartphones than your content — and what you can do about it.

by Brad Holst

Event Preparation, Messaging Skills, Presentation Skills, Sales Training

Are You Paying the Hidden Price of Workplace Distraction?

by David Mears

The decision makers whose attention you're trying to get are too distracted to hear a word you're saying. The implication: having a great business idea is no longer enough. You’ve got to be able to present it in a way that GRABS attention and KEEPS it. Your ability to do that boils down to whether you can accomplish these 3 things quickly…

by David Mears

Conversation Skills, Executive Presence, Messaging Skills, Presentation Skills

Don’t Throw Away Your Pen Just Yet

by Diane Burgess-Faber

I’m always excited and inspired after returning from events like ATD’s TechKnowledge… after this year’s conference, I was told a story by one of our Mandel trainers about a session she led in Paris with a group of millennials, and I’m reminded… it’s all about balance.

by Diane Burgess-Faber

Presentation Skills, Technical Professionals

Throwback Thursday (#tbt): Making a Thank You More Meaningful

by Steve Mandel

Expressing thanks not only makes you feel good, it makes the recipient of your thanks feel seen, heard, and valued. Saying "Thank you" is a small act with a potentially big impact. It can help you build rapport and make your future interactions with people, both, more memorable and rewarding. In business, this can be especially helpful. Today, I thought it fitting to share a few tips for making a “thank you” as meaningful as possible.

by Steve Mandel

Conversation Skills, Messaging Skills

Is Your Organization Lacking the Key Catalyst to Successful Innovation?

by David Mears

If you think about it, your organization’s performance depends on its best ideas being turned into profitable innovations. Yet, 87% of executives believe major unexploited opportunities, ones that could make their companies market leaders, are overlooked. Why are so many companies struggling to innovate? (Hint: It's not a creativity problem!)

by David Mears

Conversation Skills, Messaging Skills, Presentation Skills, Selling Skills

Measuring Training Effectiveness: Is Your Scrap Learning Rate Too High?

by David Mears

Clients often ask, “What’s the best metric for measuring training?” It can be difficult to tie communication skills training directly to cost savings or performance gains. Difficult, but not impossible. You just have to use the right metric. And, that means taking an honest look at how much of your training is going to waste.

by David Mears

Training Evaluation, Training Measurement

The Surprising Reason Your Leadership Program is Failing

by David Mears

Leadership gaps are a top business challenge today, despite strong corporate investment in leadership development. Why is that? Leadership development programs may be missing the most critical skill set of all...